Terms of service

1. Who we are and what this covers

Monvio is provided by Intery AB, org. no. 559267-8717, 442 41 Kungälv, Sweden ("we", "us"). These terms apply to everyone who creates an account or uses the service ("you"). When you create or join an organisation on behalf of a company or other legal entity, you confirm that you may bind that entity, and "you" then also means the entity.

By creating an account you accept these terms and our privacy policy. If you do not agree, do not use the service.

2. Accounts and organisations

• You must be at least 16 years old and give accurate information. Keep your password to yourself; you are responsible for what happens under your account until you tell us it was compromised.
• Boards belong to organisations. The organisation's owner controls its members, roles, billing and deletion. Owners and admins are responsible for the people they invite and for the content those people put on the organisation's boards.
• Guests invited to a single board get access to that board only, under these same terms.

3. Your content

Everything you put on a board stays yours (or your organisation's). You give us the licence we need to store, display, back up and transmit it to the people you share it with, and to produce previews and exports of it. The licence ends when the content is deleted, except for backups, which expire within 7 days.

You are responsible for having the right to share what you upload, and for making sure it is lawful.

4. Acceptable use

• Do not use the service to store or share material that is unlawful, infringes someone else's rights, or is malicious (malware, phishing, harassment).
• Do not attempt to gain access to boards, organisations or systems you were not given access to, to disrupt the service, or to scrape it.
• Do not resell the service or use it to build a competing product by copying it.
• We may suspend an account or organisation that breaks these rules, after telling you unless the situation requires acting first.

5. Plans, trials and fees

• New organisations start on a free 30-day trial with the limits of the Pro plan. When the trial ends without a paid plan the organisation becomes read-only until a plan is chosen; nothing is deleted.
• Paid plans (Starter, Pro, Business, Enterprise) are priced per organisation, per month or per year, as shown on the Plan & billing page at the time you choose. The yearly price is billed once per year in advance.
• Prices are stated excluding VAT. Swedish VAT of 25 % applies to customers in Sweden and to consumers in the EU according to their country's rate. Businesses in other EU countries that give a valid VAT id are invoiced without VAT under the reverse-charge mechanism. Customers outside the EU are invoiced without Swedish VAT.
• Until online card payment is available, a plan request from the owner is activated by us and invoiced by email; payment is due within 14 days of the invoice.
• Plans renew automatically for the same period unless cancelled before the renewal date from the Plan & billing page or by email. Cancellation takes effect at the end of the paid period; we do not refund the remainder, except where the law says otherwise.
• We may change prices with at least 30 days' notice by email; the new price applies from your next renewal. If you do not agree, cancel before then.

6. Consumers: right of withdrawal

If you buy a plan as a consumer (a private person, not for business), you have the right to withdraw from the purchase within 14 days of the order without giving a reason, by emailing us. If you asked us to start the paid service during those 14 days, you pay for the part of the period already used. Statutory consumer rights in your country are not limited by these terms.

7. Availability and changes

We aim to keep the service available at all times but do not promise uninterrupted availability. We may change or remove features; if a change removes something material from a paid plan, you may cancel and receive a refund for the unused part of the period.

We may suspend the service for maintenance, security incidents or legal reasons, keeping interruptions as short as we can.

8. Termination

• You can delete your account at any time from Profile settings, and owners can delete their organisation from Organisation settings. Deletion is permanent after backups expire.
• We can end the agreement with 30 days' notice, or immediately if you breach these terms or do not pay after a reminder. In both cases we make an export of your organisation's data available for 30 days on request.

9. Liability

The service is provided as is. To the extent the law allows, we are not liable for indirect losses such as lost profits, lost data that you could have exported, or business interruption. Our total liability under this agreement is limited to the fees your organisation paid us in the 12 months before the claim, or SEK 1,000 if the organisation paid nothing.

Nothing in these terms limits liability for intent, gross negligence, or where the law does not allow limitation. Consumers keep all rights under mandatory consumer law.

10. Personal data

How we treat personal data is described in our privacy policy. For organisations, our Data Processing Agreement forms part of these terms and governs how we process the personal data on your boards on your behalf.

11. Changes to these terms

We may update these terms. The version date is shown at the top. For material changes we give at least 30 days' notice by email or in the app, and you will be asked to accept the new version at your next sign-in. Continued use after the notice period means acceptance; if you do not agree, delete your account or organisation before the new terms apply.

12. Law and disputes

Swedish law applies. Disputes are settled by the Swedish courts. If you are a consumer, you may also turn to the National Board for Consumer Disputes (Allmänna reklamationsnämnden, ARN, www.arn.se) or to the consumer dispute body in the EU country where you live, and you may sue in the courts of that country.

13. Contact

Intery AB, org. no. 559267-8717, 442 41 Kungälv, Sweden. Email: hello@monvio.io.